Frequently asked questions

Preferably send a PDF or SVG, or an image of at least 3000 × 3000 pixels for a design across the whole face. Vector files stay sharp at any size. The editor shows straight away how sharp your file will be on the racket, and you see the result in the free preview of your racket (the print proof) before we make anything.

Yes, and you see it beforehand. Every padel racket has perforations in the face, and they run through your design as well. In the configurator the holes sit as a layer over your artwork, so you can move your logo until it sits right.

Pantone colours: the factory prints every colour as a Pantone. In the editor you choose from more than 150 Pantone colours, by code or name. If you upload a logo or photo, you see for each colour which Pantone we print it in; a photo with many colours is approximated in Pantone. Your screen shows an approximation; you see the real colour in the free preview of your racket (the print proof), before we make anything. The edge and the throat are not printed.

A printed 3K carbon costs €149 for one item, including VAT and printing on both sides. From five items per design the price drops, and the full volume pricing is on the product page.

Yes. You can order the 3K carbon from one item, for example with a name or photo as a gift. The 12K and 18K are available from 11 items per design.

Choose the 3K if you want comfort and control, or if you are ordering one or a few rackets. The 12K and 18K are stiffer and more direct, an upgrade for a team that hits hard.

Ideally an SVG or PDF, so your logo stays sharp at any size. A PNG or JPG works too, but at least 1500 pixels wide. If you're stuck, we'll sort the design.

Yes, the holes sit in the middle of the print area. In the editor and in the preview you see exactly where they fall, so you can place your logo or name between them.

Allow three to four weeks after you approve the preview. Got a fixed date?

Yes, in the 3K. Every racket is made and printed to order, so the 3K has no minimum. The 12K and 18K are available from 11 pieces per design for now; smaller numbers will follow soon. From five pieces the unit price drops. Up to 199 pieces you order directly, and from two hundred we quote individually.

From 5 rackets the price per racket drops, and it drops further at 10, 25, 50 and 100. The 3K is € 149 each, € 139 from 5, € 109 from 10, € 99 from 25, € 75 from 50 and € 68.99 from 100, VAT included. The exact tiers per material are on every product page. Up to 199 pieces you order directly; from 200 we make a quote.

The men's padel shirt comes in XS to 4XL, the women's shirt in XS to 2XL and the polo in XS to 3XL; the cap is one size. Every product page has a size chart. For a team you enter the number per size, for example S 2, M 4 and L 3.

Yes. If you have already designed a racket, your logo is ready in the clothing editor under "Use your racket logo". For every product you see a free preview first, so you know beforehand that racket and shirt match.

Yes, all sizes of one design count together: 10 % off from 10 items, 15 % from 25 and 20 % from 50. A shirt with your logo on the chest is € 34.95, from 10 items € 31.45. Each extra printed spot adds € 5.00 per item.

Yes. Is a printing error our fault? Then we print again or you get your money back. You also always see a free preview of your clothing first, and we only print after your approval.

Count on three to four weeks from the moment you approve the preview of your racket (the print proof). Every racket is made to order and then printed, so it is not sitting on a shelf. That is what we expect, not a guarantee. If you need it by a particular date, tell us and we will say honestly in advance whether that is possible.

A racket with your design on it cannot be taken back. That is the legal exception to the right of withdrawal for goods made to your specification, and you tick it explicitly when ordering. We do not sell blank rackets. Until you approve the preview of your racket (the print proof), you can cancel free of charge. If something is wrong with the print or the racket itself, report it within two months of discovering it and we will sort it out.

We deliver to all 27 EU countries, and shipping is free everywhere: for any quantity, even a single racket, and with no minimum amount. Outside the EU we also deliver to Switzerland, the United Arab Emirates, Qatar, Kuwait, Singapore, Hong Kong, Australia, New Zealand and Canada, for €19.95 per order and without Dutch VAT; you pay import duties and local VAT/GST on delivery. If you live in another country outside the EU, please get in touch.

The unit price drops from five pieces, and again at ten, twenty-five, fifty and a hundred. The amounts per material are on every product page, and as a business you can show them excluding VAT. Up to 199 pieces you order directly, with an invoice in your company name; with a valid VAT number from another EU country, the VAT is reverse-charged. From two hundred pieces, or with special requests, we make you a custom quote.

A name per racket is possible; each racket with its own name counts as its own design. The volume price applies to the same design per quantity.